Sales Policy for NETOPIX

Effective Date: February 18, 2025

At NETOPIX, we strive to provide an exceptional shopping experience for our customers. This Sales Policy outlines the terms and conditions related to the sale of products on our website, ensuring clarity and transparency in every purchase.

1. Product Availability

  • Product Listings: All products listed on NETOPIX are subject to availability. We make every effort to ensure our online inventory is up-to-date, but in rare instances, an item may become unavailable after you place your order.
  • Price Changes: Prices for products are subject to change without notice. However, any price changes will not affect orders that have already been processed and confirmed.

2. Order Processing and Confirmation

  • Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This email confirms that we have received your order.
  • Payment Authorization: Your payment will be processed at the time of order placement. However, if there is an issue with processing your payment, we may contact you for additional information or cancel your order.
  • Order Processing Time: Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method chosen.

3. Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods available during checkout

Payments must be made in full at the time of purchase. If your payment is declined or unsuccessful, we may cancel your order.

4. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated at checkout based on the delivery location and shipping method selected.
  • Shipping Time: Delivery times depend on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
  • International Shipping: We offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Sales Tax

Sales tax will be applied to orders in accordance with the applicable tax laws based on the shipping address. The amount of tax will be calculated at checkout.

6. Promotions and Discounts

  • Coupon Codes and Promotions: From time to time, NETOPIX may offer promotional discounts or coupon codes. These promotions may have specific terms and conditions and must be applied at the time of purchase to be valid.
  • Exclusions: Some products may be excluded from promotional offers, such as limited-edition items or custom-made jewelry. Please review each promotion’s specific terms for further details.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. We process orders quickly, and once an order is shipped, it cannot be canceled. If your order has already been shipped, you may return it in accordance with our Refund and Return Policy.

8. Returns and Refunds

Please refer to our Refund and Return Policy for full details regarding returns, exchanges, and refunds. Our policy allows you to return eligible items within 30 days from the date of purchase for a full refund or exchange, provided the items meet the conditions outlined in the return policy.

9. Customer Responsibilities

  • Accurate Information: It is your responsibility to provide accurate billing and shipping information at the time of purchase. NETOPIX is not responsible for delays or misdeliveries caused by incorrect or incomplete information provided by the customer.
  • Inspection of Goods: Upon receiving your order, please inspect your jewelry immediately. If you notice any defects or discrepancies, please contact us right away so we can resolve the issue.

10. Limitation of Liability

NETOPIX is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. In no event shall our liability exceed the purchase price of the items purchased.

11. Changes to the Sales Policy

NETOPIX reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top. By continuing to use our website and make purchases, you agree to the revised terms of this policy.

Contact Us

If you have any questions or concerns about our Sales Policy, please feel free to contact us at:

📧 Email: contact@netopix.xyz
🌐 Website: https://netopix.xyz